BitTraffic.com Status Site

Updates!

Eric — Fri, 20 Nov 2009 19:55:08 +0000

Due to lack of productivity, very old hardware, and high cost the server stamina.bittraffic.com is going to be disconnected. This includes all 72.20.24.* IP addresses. The system has half the specs of any server in the same price range. We will bring it back as a Citrix XenServer and we will begin our cloud computing/redundancy as discussed previously. We will be able to host all the same services + VPS/VDS and other services at an alternative location to Chicago once we are ready. Please contact a admin immediately to receive assistance migrating your account and data to another server. We apologize for the inconvenience this has caused but it is a strategical move that we must do for the production and development of future endeavors.

The average account migration takes anywhere from 10-15 minutes. The Create / Restore backup feature in DirectAdmin works wonders. We are more then happy to assist with migration of files and software. Please let us know if you need absolutely any assistance.

We appreciate your understanding.

Thank you,

BitTraffic Staff

ZNC software updated!

Eric — Fri, 21 Aug 2009 18:27:18 +0000

We have recently updated the ZNC software running on our systems. If you would like to setup a ZNC you can do so in a matter of minutes using the command ‘znc –makeconf’ Following the easy steps you can configure your own ZNC.

For those of you who do not know what ZNC is;

ZNC is a powerful BNC that allows you to maintain your presence on IRC, reconnect and things seem as if you had never left. All your personal private messages reload individually rather then having to play back a big sloppy log and spend hours sorting through it. It also reloads channels and channel logs up to x amount of lines. It can keep attempting to regain your nickname for networks such as EFnet. There are many options that you can spend days and days configuring and customizing. Thats just a short rundown of what it is. In my opinion ZNC vs psyBNC? There is no doubt that ZNC is better and more user friendly software. Need your own ZNC? Check out our dirt cheap single process hosting accounts, or our 4 process shell accounts!

Thanks and enjoy,

Eric
BitTraffic Admin

25% Off Web, IRCd, and VPS Hosting!

Eric — Thu, 06 Aug 2009 18:03:17 +0000

For a limited time BitTraffic is now offering 25% off Web, IRCd, and VPS and other hosting! (domains not included) Use the coupon code “25OFF” when placing a new order to take advantage of this limited time offer. This current promotion applies to both new and existing clients. The 25% will be removed from the orders entire billing cycle (monthly, quarterly, etc.) The longer the term the more you save! Want to save on your existing services? Well for a limited time if you prepay now on existing services we can provide the same discount. We expect this promotion will only be available for a week or so. We have new promotions coming and service improvements which we will be announcing shortly. Existing clients will receive special promotions for only existing active clients.

See whats happening at BitTraffic.com

Thank you sincerely for your patronage,

BitTraffic Admins

High-Grade Encryption SSL Email!

Eric — Thu, 06 Aug 2009 17:58:08 +0000

SSL email is officially available for use on stamina.bittraffic.com. Using High-Grade Encryption (Camellia-256bit) SSL you can securely view your emails from anywhere. This provides many security benefits when using un-secure or public networks. Perfect for when you are on the go! We are working on implementing a SSL certificate on atlas.bittraffic.com for SSL use as well. How can you access SSL webmail? Visit the email login page at http://bittraffic.com/?cmd=loginwm or go to BitTraffic.com -> Login -> Email. Please let us know if you have any questions or concerns by contacting our support department at http://support.bittraffic.com

Thank you,

BitTraffic Admins

Stamina – Network Event 7/30/09

Eric — Thu, 30 Jul 2009 16:03:58 +0000

Between the hours of 3AM and 5:30AM, the Staminus network experienced several additional problems related to our AboveNet transit and a flapping bgp session.

After further investigation of the issue, we isolated the problem to a denial of service attack vulnerability. We believe this to have been the cause of the flapping. During these attacks, the session would repeatedly go down, leading to dampened routes. The attack would then roll over to another, much smaller transit, and take that circuit down as well.

At the current time, we are actively monitoring the session and will respond immediately if any other problems arise.

Thank you for understanding,

BitTraffic Staff

Stamina – Network Incident

Eric — Thu, 30 Jul 2009 07:46:29 +0000

At approximately 3:55PM PDT, our stamina.bittraffic.com data center BGP session to AboveNet bounced, causing a reroute of all traffic. This session bounced several more times until it was stablized at 4:05PM PDT. We have isolated the cause of this bouncing and have corrected what we believe to be the issue. We have also opened a case with the carrier to monitor this for further disturbance.

We apologize for the inconvenience. Thank you for your patronage.

Sincerely,

BitTraffic Staff

Stamina – Emergency Maintenence

Eric — Sat, 25 Jul 2009 00:06:13 +0000

Our data center will be issuing an emergency switch maintenance for the switch connecting to stamina.bittraffic.com. This maintenance is aimed at improving the performance, security, and reliability of this switch.

The emergency maintenance will take place between the hours of 5PM and 7PM PDT, Friday July 24 2009. It will take roughly 3 minutes.

Thank you for your understanding,

BitTraffic Admins

Chicago Data Center Issues

Eric — Fri, 24 Jul 2009 01:43:56 +0000

Our Chicago facility has experienced network issues this evening due to core network hardware failure.

The issue has been resolved and the network is back to normal now.

The root cause of the problem was a failed 4×10GE blade on one of our core routers. When the traffic failed over to the other core router it has crashed the router thus causing complete network outage.

We have attempted to recover the core setup under existing configuration but once it became apparent that the blade was defective we had to move some uplinks and take the blade offline. We apologize about any inconvenience this issue has caused

Thank you for your patience and understanding,

BitTraffic Staff

Stamina – Emergency Maintenence

Eric — Fri, 17 Jul 2009 19:44:49 +0000

We will be issuing an emergency switch maintenance for the switch connecting the stamina.bittraffic.com server. This maintenance is aimed at improving the performance, security, and reliability of this switch.

The replacement will take place between the hours of 9AM and 11AM PDT, Saturday July 18 2009. It will take roughly 5 minutes.

Thank you for your understanding.

BitTraffic Staff

Stamina – Network Event

Eric — Tue, 14 Jul 2009 19:32:05 +0000

At approximately 11:30AM PDT, one of the distribution routers at the IRVINE-1 data center began experiencing issues. This lead to a complete loss of service on that network segment. The data center began working on it immediately and had the problem resolved by approximately 11:50AM PDT.

The issue was caused when they allocated a new customer segment to the router. Due to the internal workings of the Cisco routers and switches, this lead to the automatic and internal deallocation of all customer segments on that router. This is potentially a bug that the data center will be investigating further.

We apologize for the inconvenience.

Sincerely,

BitTraffic Staff

Atlas rebuilt!

Eric — Thu, 09 Jul 2009 08:44:14 +0000

We have been working as fast as possible. Atlas has been rebuilt using all the latest available software along with being allocated more resources. If you have hosting on this system feel free to contact us so that we can recreate your account and get your services back online asap. The system is now running the latest version of DirectAdmin. The new CSF firewall has been implemented, you can read more about it here http://www.configserver.com/cp/csf.html. Installatron has also been installed and updated. Please understand that we are doing our absolute best to minimize downtime for our clients. We appreciate your patience with this issue.

Eric
BitTraffic Admin

Virtual System Hostnode

Eric — Thu, 09 Jul 2009 07:54:36 +0000

Over the past 2 weeks people may have noticed quite a bit of random activity/instability within their hosting environments. Our Citrix XenServer beast (dual quad core intel e5140 8 cores 2.33ghz with 24MB cache and 16gb RAM) was having noticeable issues. 6/08/09 we began experiencing abnormal I/O hard drive errors. We attempted to reboot and run a fsck to correct these issues. At this time our 2nd drive became inaccessible. The current configuration was setup with 2×500GB drives with an extended partition to see the space as a whole (1TB total). When the 2nd drive died it destroyed the LVM partitions and killed the file system losing all data. We have had all 5 BitTraffic technicians working on this issue. We have also had help from several of the data center techs. The 2nd hard drive has simply failed. This type of situation does unfortunately occur as we all know. We are now going to implement a 2 socket RAID controller setup which will allow us to have 2 1TB hard drives with exact copies of each other. We already have the brand new 1TB HD in the system and have began rebuilding. We should have everyones accounts recreated and accessible very soon. We apologize for this inconvenience and know how stressful this situation can be. We are investing big $ in our new virtualization platforms and RAID setups. We hope to have cloud computing/redundancy/failovers all setup near the end of the month. This was terrible timing since we were already taking steps towards this type of setup. We cant explain how much we regret not already having a RAID setup. Only reason we have not is due to high expense. We will be implementing this technology regardless of cost for our clients and are on the move to using the best technology available. Please bare with us through this tough time. We will have all access restored asap!

Sincerely thank you,

BitTraffic Administrators

Atlas stability.

Eric — Tue, 30 Jun 2009 16:43:44 +0000

Please respect your hosting environment! We have found users are running software which causes system instability. Clearly the software is consuming 100% CPU within moments of being started. Also we have found users running software which was spoofed to look like something else. This is unacceptable and will lead to account termination. We have removed the malicious user and software from the system and CPU loads have already decreased dramatically. We are very sorry for the recent issues in the past 2 weeks with this system. We hope now that users understand the severity of the issue.

Thank you sincerely,

Eric
BitTraffic Admin

APF and BFD Firewall added to Atlas

Eric — Wed, 17 Jun 2009 00:16:28 +0000

APF (Advanced Policy Firewall) and BFD (Brute Force Detection) have now been installed and fully configured. All services appear to be functioning normally. This should stop the recent attacks which were effecting SSHD. If you have issues binding to ports with specific software please submit a ticket for help. This firewall will help defend against attacks and improve system stability and performance.

We wish to always offer the best service possible!

Eric
BitTraffic Admin

Atlas rebooted!

Eric — Mon, 15 Jun 2009 16:08:01 +0000

There were memory allocation issues which had caused the system to crash and not restart normally. We had to force a system restart. The system is now back online and functioning normally. We are installing APF (Advanced Policy Firewall) and BFD (Brute Force Detection) due to sshd being brute forced and partially causing the memory failures. We apologize for the inconvenience. The system is now accessable! We are taking measures to prevent issues like this in the future.

Thank you,

Eric
BitTraffic Admin

Remote Desktop User Access!

Eric — Sun, 31 May 2009 02:44:59 +0000

Remote Desktop User Access is now available! We are developing the page and there will be many improvements over the next few days. The software list will also elaborated a little further. Keep looking for updates. We are still working on Windows licenses. They will be available soon!

Thanks everyone!

Eric
BitTraffic Admin

Xen VDS and Remote Desktops added to the site!

Eric — Sat, 30 May 2009 19:24:24 +0000

Xen Virtual Dedicated Servers have been added to our site! We have also relased Remote Desktop Servers. We are working on Remote Desktop Users – a little cheaper and more cost effective to have a shared environment rather then a full server. They will be added to the site within 24 hours. We have made a few improvements check the BitTraffic main site for updates! More soon!

Eric
BitTraffic Admin

Stamina nameserver update!

Eric — Sat, 30 May 2009 19:21:18 +0000

Stamina’s ns1.bittraffic.com IP has been changed from 72.20.5.21 to 72.20.24.1 If anyone has issues regarding this NS problem please let us know. We appreciate your patience with this issue.

Thank you,

Eric
BitTraffic Admin

Whats new at BitTraffic?

Eric — Sat, 18 Apr 2009 19:08:47 +0000

Whats new at BitTraffic? A lot! We have a ton of virtualization stuff under development. We are going to be offering both Xen and OpenVZ platforms. This will enable us to offer Virtual Machines, and Remote Desktops running just about Linux any distro, FreeBSD, and Windows. They will all be available soon. We also have recently obtained a new 2 CPU Quad Core E5140 (8 cores 24 MB cache) server with 16 GB RAM. BitTraffic also now has our own dedicated server hardware which we are soon colocating at a data center in either Tucson Arizona, or Denver Colorado. When we have worked out a partnership and find a place to put our hardware we will start offering Dedicated Servers. Another x2 upgrade will be released very soon for both Web Hosting and OpenVZ Virtual Private Server Hosting. Xen Virtual Dedicated Servers are currently under development and we will post updates with more information soon.

Thank you for your patronage,

BitTraffic Staff

New Seedbox Packages Available Now

fiona — Sun, 12 Apr 2009 09:29:40 +0000

We have added a new package range to our website for seedbox hosting.
At present all seedbox accounts are ran on our French server on a 1gb unlimited line.