BitTraffic.com Status Site

Due to lack of productivity, very old hardware, and high cost the server stamina.bittraffic.com is going to be disconnected. This includes all 72.20.24.* IP addresses. The system has half the specs of any server in the same price range. We will bring it back as a Citrix XenServer and we will begin our cloud computing/redundancy as discussed previously. We will be able to host all the same services + VPS/VDS and other services at an alternative location to Chicago once we are ready. Please contact a admin immediately to receive assistance migrating your account and data to another server. We apologize for the inconvenience this has caused but it is a strategical move that we must do for the production and development of future endeavors.

The average account migration takes anywhere from 10-15 minutes. The Create / Restore backup feature in DirectAdmin works wonders. We are more then happy to assist with migration of files and software. Please let us know if you need absolutely any assistance.

We appreciate your understanding.

Thank you,

BitTraffic Staff

We have recently updated the ZNC software running on our systems. If you would like to setup a ZNC you can do so in a matter of minutes using the command ‘znc –makeconf’ Following the easy steps you can configure your own ZNC.

For those of you who do not know what ZNC is;

ZNC is a powerful BNC that allows you to maintain your presence on IRC, reconnect and things seem as if you had never left. All your personal private messages reload individually rather then having to play back a big sloppy log and spend hours sorting through it. It also reloads channels and channel logs up to x amount of lines. It can keep attempting to regain your nickname for networks such as EFnet. There are many options that you can spend days and days configuring and customizing. Thats just a short rundown of what it is. In my opinion ZNC vs psyBNC? There is no doubt that ZNC is better and more user friendly software. Need your own ZNC? Check out our dirt cheap single process hosting accounts, or our 4 process shell accounts!

Thanks and enjoy,

Eric
BitTraffic Admin

For a limited time BitTraffic is now offering 25% off Web, IRCd, and VPS and other hosting! (domains not included) Use the coupon code “25OFF” when placing a new order to take advantage of this limited time offer. This current promotion applies to both new and existing clients. The 25% will be removed from the orders entire billing cycle (monthly, quarterly, etc.) The longer the term the more you save! Want to save on your existing services? Well for a limited time if you prepay now on existing services we can provide the same discount. We expect this promotion will only be available for a week or so. We have new promotions coming and service improvements which we will be announcing shortly. Existing clients will receive special promotions for only existing active clients.

See whats happening at BitTraffic.com

Thank you sincerely for your patronage,

BitTraffic Admins

SSL email is officially available for use on stamina.bittraffic.com. Using High-Grade Encryption (Camellia-256bit) SSL you can securely view your emails from anywhere. This provides many security benefits when using un-secure or public networks. Perfect for when you are on the go! We are working on implementing a SSL certificate on atlas.bittraffic.com for SSL use as well. How can you access SSL webmail? Visit the email login page at http://bittraffic.com/?cmd=loginwm or go to BitTraffic.com -> Login -> Email. Please let us know if you have any questions or concerns by contacting our support department at http://support.bittraffic.com

Thank you,

BitTraffic Admins

Between the hours of 3AM and 5:30AM, the Staminus network experienced several additional problems related to our AboveNet transit and a flapping bgp session.

After further investigation of the issue, we isolated the problem to a denial of service attack vulnerability. We believe this to have been the cause of the flapping. During these attacks, the session would repeatedly go down, leading to dampened routes. The attack would then roll over to another, much smaller transit, and take that circuit down as well.

At the current time, we are actively monitoring the session and will respond immediately if any other problems arise.

Thank you for understanding,

BitTraffic Staff

At approximately 3:55PM PDT, our stamina.bittraffic.com data center BGP session to AboveNet bounced, causing a reroute of all traffic. This session bounced several more times until it was stablized at 4:05PM PDT. We have isolated the cause of this bouncing and have corrected what we believe to be the issue. We have also opened a case with the carrier to monitor this for further disturbance.

We apologize for the inconvenience. Thank you for your patronage.

Sincerely,

BitTraffic Staff

Our data center will be issuing an emergency switch maintenance for the switch connecting to stamina.bittraffic.com. This maintenance is aimed at improving the performance, security, and reliability of this switch.

The emergency maintenance will take place between the hours of 5PM and 7PM PDT, Friday July 24 2009. It will take roughly 3 minutes.

Thank you for your understanding,

BitTraffic Admins

Our Chicago facility has experienced network issues this evening due to core network hardware failure.

The issue has been resolved and the network is back to normal now.

The root cause of the problem was a failed 4×10GE blade on one of our core routers. When the traffic failed over to the other core router it has crashed the router thus causing complete network outage.

We have attempted to recover the core setup under existing configuration but once it became apparent that the blade was defective we had to move some uplinks and take the blade offline. We apologize about any inconvenience this issue has caused

Thank you for your patience and understanding,

BitTraffic Staff

We will be issuing an emergency switch maintenance for the switch connecting the stamina.bittraffic.com server. This maintenance is aimed at improving the performance, security, and reliability of this switch.

The replacement will take place between the hours of 9AM and 11AM PDT, Saturday July 18 2009. It will take roughly 5 minutes.

Thank you for your understanding.

BitTraffic Staff

At approximately 11:30AM PDT, one of the distribution routers at the IRVINE-1 data center began experiencing issues. This lead to a complete loss of service on that network segment. The data center began working on it immediately and had the problem resolved by approximately 11:50AM PDT.

The issue was caused when they allocated a new customer segment to the router. Due to the internal workings of the Cisco routers and switches, this lead to the automatic and internal deallocation of all customer segments on that router. This is potentially a bug that the data center will be investigating further.

We apologize for the inconvenience.

Sincerely,

BitTraffic Staff